Understanding our services: Important disclaimers

At Just Scale Group LLC, we are committed to transparency and clarity in all our dealings. This page outlines crucial information about our services, our role, and your responsibilities as a client. We encourage you to read it carefully to ensure a full understanding of what we offer.

 

Just Scale Group LLC

Last Updated: May 2026

1. Nonlawyer Disclosure and Limitation of Services

Just Scale Group LLC (“the Company”) is a nonlawyer, non-attorney document preparation service that assists self-represented individuals in preparing legal documents based solely on the information provided by the client. The Company does not offer legal advice, interpretation, strategy, or representation in any form. None of the Company’s employees, agents, or representatives act as attorneys. Clients are strongly encouraged to consult a licensed attorney for any legal inquiries regarding their rights or strategies.

2. Purpose and Scope of Services

The Company provides clerical assistance, document preparation, and form completion services. The Company does not:

  • Advise clients on which forms to file.
  • Interpret statutes, rules, or case law.
  • Represent clients in court or communicate with the court on their behalf.
  • Guarantee any legal outcome or acceptance of documents by the court.

Clients are solely responsible for all decisions regarding the selection, filing, and use of documents.

3. Client Questionnaires

Documents are prepared exclusively from the information provided by clients through questionnaires, interviews, or written submissions. The Company does not verify, investigate, or correct any factual information. Clients are fully responsible for the accuracy and completeness of all submitted information.

4. Revision and Correction Policy

The Company will correct clerical or typographical errors attributable to its own oversight at no additional cost if reported within seven (7) days of document delivery. Revisions resulting from:

  • New information.
  • Changes in circumstances.
  • Client-requested modifications.
  • Errors stemming from client-provided information.

may incur additional fees.

5. Turnaround Time

The standard preparation time for documents is 24–72 business hours following receipt of all necessary information and payment. Turnaround times may vary based on document complexity, volume, or client responsiveness. Work will commence only after all questionnaires, supporting documents, and payments are received.

6. Document Storage and Retention

The Company retains completed documents electronically for thirty (30) days from the date of delivery. After this period, documents may be permanently deleted without further notice. Clients are responsible for downloading, saving, and maintaining their own copies.

7. Payments, Returned Payments, and Chargebacks

Payment is required in full before document preparation begins. In the event of a returned payment, chargeback, or reversed transaction:

  • Services will be suspended immediately.
  • A $35 returned-payment fee will be charged.
  • No documents will be released until the balance is paid in full.

Fraudulent chargebacks may be referred for collection.

8. Refund Policy

Due to the customized nature of our document preparation services, all payments are final and non-refundable once work has commenced. If a client cancels before work begins, a partial refund may be issued at the Company’s discretion.

9. Court Filing Fees

Court filing fees are not included in the Company’s document preparation fees. All filing fees are separate and must be paid directly to the Clerk of Court at the time of filing. The Company does not collect, process, or remit filing fees on behalf of clients.

10. Client Responsibilities

Clients acknowledge and agree that they are solely responsible for:

  • Reviewing all documents for accuracy prior to signing or filing.
  • Filing documents with the appropriate court or agency.
  • Monitoring deadlines, hearings, and case requirements.
  • Seeking legal advice as

12. Acceptance of Terms

By engaging the Company’s services, the client acknowledges that they have read, understood, and agreed to the terms of this Disclaimer & Disclosure Statement.

13. Contact Information

If you have questions about this Privacy Policy or how your information is handled, contact us:

Just Scale Group LLC Email: info@justscalegroupllc.com Website: www.justscalegroupllc.com